FAQ




1. About

  • 1.1 The company

    Faeroes produces exceptional contemporary rainwear through a combination of modern design and heritage manufacturing.

    Collections are produced in limited batches available to buy at selected stockists.

  • 1.2 The founder

    Faeroes was founded by Charlie from his family home in the Surrey Hills. Whilst enamoured by other places and cultures his first love is the British Isles.

    More specifically he loves the soft light at dusk, car journeys in a thunderstorm, and the rolling patchwork of fields and hedgerows viewed from above. He also enjoys seaside towns with pebble beaches, folklore, wild flowers, and marmite.

  • 1.2 The name

    FAEROES
    (pl. noun) also written Faroes;
    pronounced /‘fɛərəʊz / as in ‘pharaohs’. See also: Faroe Isles or Faroese.

    A collection of 21 basalt islands in the North Atlantic. In 1932, this self-governing community gave their name to the British shipping forecast location. Known as the ‘land of maybe’ it is not uncommon to experience all four seasons in one hour.

  • 1.3 The shipping forecast

    "There are warnings of gales in all areas except Biscay and Trafalgar. Bailey, Fair Isle, Faeroes: Southwest 5 to 7, occasionally gale 8 in Fair Isle. Rain or showers. Moderate or good, occasionally poor."

    The shipping forecast has been a feature of British culture for over a century, helping sailors to navigate our often treacherous coastal waters.

    Broadcast daily on BBC Radio, this poetic recital of familiar place names is a constant reminder of our island status and the weather systems that surround us.

    Forget the bright, simplistic glare of sunnier climes for these are the Isles of rain and fog. Where beauty can be found in the delicate painted hues of a watercolour sky, the soft patter of raindrops on foliage overhead, or the scent of damp cold earth underfoot.

    Indeed, there is a strange allure to this unpredictable and varied climate; a subtle yet romantic drama borne out by our enduring love affair with the weather and an island made glorious by more than just sun.

    Rain Later. Good.


2. Collections


3. Made in Britain

  • 3.1 The workshop

    The mackintosh raincoat has been made in Britain since 1824. Today this heritage rainwear continues to be made by hand in a workshop just outside Glasgow, Scotland.

    Watch the process here.

  • 3.2 Bonded cotton

    This waterproof cotton fabric was invented by Scottish chemist Charles Macintosh. It is still produced by the original family mill in Manchester, England.

  • 3.3 Marking

    The garment patterns are first arranged over the material and carefully outlined by hand. This stage is important for minimising waste and maintaining the correct grain lines within the fabric.

  • 3.4 Cutting

    Tailors shears are then used to cut out the individual sections. This simple tool gives the greatest accuracy, allowing the pattern cutter to navigate the complex and often intricate lines of the garment.

  • 3.5 Glueing

    Edge seams must be individually treated to repel water prior to sewing. This is done using a natural rubber solution loaded onto the index finger and ‘smeared’ with just the right amount of pressure and glue.

  • 3.6 Taping

    Once constructed, exposed interior seams are covered and pressed with bonded cotton tape, creating a beautifully clean and fully-waterproof finish. Curved sections such as the arm holes and collar require particular skill and take many years to master.

  • 3.7 Finishing

    Excess glue is removed and press fasteners, underarm eyelet vents, and labels are added. Each garment is finally quality checked by the craftsmen who made it before leaving the workshop.


4. Values

  • 4.1 Craftsmanship

    We are committed to preserving British craftsmanship, employing traditional techniques learnt and refined over generations. This heritage is our legacy and where our modernity lies.

  • 4.2 Sustainability

    The most sustainable way to live is to buy less. Our products are made to the highest standards and covered by a lifetime repair programme.

    Should a product be irreparable we will recycle it for you, reusing any available fabric and providing credit towards future products.

  • 4.3 Functionality

    Good design should transform peoples' lives by fulfilling a purpose. Our purpose is to design clothing to withstand the British weather.

  • 4.4 Simplicity

    We believe that perfection is attained not when there is no longer anything to add, but when there is no longer anything to take away.


5. Stockists

  • 5.1 Selected stockists

    To be announced.

  • 5.2 Return a purchase

    Items should be returned to the store of purchase in accordance with their returns policy.

    All items, whether bought online or in store, are covered by our lifetime repair programme.

  • 5.3 Become a stockist

    If you are interested in becoming a selected stockist please email industry [at] faeroes.co.uk


6. Contact

  • 6.1 Customer enquiries

    You are warmly welcomed to contact us with any queries by emailing info [at] faeroes.co.uk

  • 6.2 Industry enquiries

    Stockists, journalists and public relations are invited to email industry [at] faeroes.co.uk

    Invitations for collaborations should be sent to the same address and will be responded to promptly.

  • 6.3 Subscribe to newsletter

    Subscribe to newsletter to receive details on product launches and special events, as well stories and matters of cultural interest.


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7. Repair

  • 7.1 Lifetime repair programme

    We offer lifetime repairs for all our raincoats, whether bought online or in stores.

    Repairs due to wear and tear will incur a minor fee to cover postage and materials. Please email repairs [at] faeroes.co.uk and we will be happy to assist you.

  • 7.2 Recycle

    Should a product be irreparable we will recycle it for you, reusing any available fabric and providing credit towards future products.

  • 7.3 Warranty

    We offer a 3 year warranty on all our products. In the unlikely event of a manufacturing default please email repairs [at] faeroes.co.uk and we will work with you to assess the issue and cover any expenses where necessary.

    Repairs made outside of this warranty still benefit from our lifetime repair programme, with a minor fee to cover postage and materials.


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